Return & Shipping Policy

We will gladly exchange or issue store credit for merchandise returned
(in their unworn, unwashed & smoke-free condition)within 2 weeks of purchase.
ALL RETURNS ARE FOR STORE CREDIT OR EXCHANGE ONLY. 
All discounted items purchased with a discount code/temporary sale
of more than 15% off are a FINAL SALE.
Items purchased with a discount code/temporary sale of 15% off or less are eligible for exchange or return for store credit within 2 weeks of purchase.
 Intimates cannot be returned or exchanged.
 
Please mail your online returns to:
STAXX APPAREL
ATTN: ONLINE RETURN
2144 E. REPUBLIC RD. SUITE A112
SPRINGFIELD, MO 65804
*Please note that original shipping fees are non-refundable & return shipping is the responsibility of the customer.  
 
Please allow 2-3 business days for orders to be processed. 
Once orders are shipped they should be received within 3-7 business days. There may be additional delays due to weather, holiday or USPS exceptions beyond our control. 
Please contact us at shopstaxx@gmail.com with any additional questions. 
LOST OR STOLEN PACKAGES
Please contact us at shopstaxx@gmail.com if you package is lost or stolen, and we will be happy to assist you in locating your package. You can also log onto www.usps.com to file a missing package or damaged package claim.

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