Return & Shipping Policy
We will gladly exchange or issue store credit for merchandise returned
(in their unworn, unwashed & smoke-free condition)within 2 weeks of purchase.
ALL RETURNS ARE FOR STORE CREDIT OR EXCHANGE ONLY.
All discounted items purchased with a discount code/temporary sale
of more than 15% off are a FINAL SALE.
Items purchased with a discount code/temporary sale of 15% off or less are eligible for exchange or return for store credit within 2 weeks of purchase.
Intimates cannot be returned or exchanged.
Please mail your online returns AND your return form to:
STAXX APPAREL
ATTN: ONLINE RETURN
2632 S. GLENSTONE AVE.
SPRINGFIELD, MO 65804
*Please note that original shipping fees are non-refundable & return shipping is the responsibility of the customer.
Find the Return Form Here:
https://shopstaxx.com/pages/return-shipping-return-form
Please allow 2-5 business days for orders to be processed.
Once orders are shipped they should be received within 2-7 business days. There may be additional delays due to weather, holiday or USPS exceptions beyond our control.
Please contact us at shopstaxx@gmail.com with any additional questions.
LOST OR STOLEN PACKAGES
Please contact us at shopstaxx@gmail.com if your package is lost or stolen, and we will be happy to assist you in locating your package. You can also log onto www.usps.com to file a missing package or damaged package claim.
